Shoper: listens to customers. New software version.

DreamCommerce S.A. provider of software for running an online store Shoper is implementing a new version of the software, prepared based on user suggestions Shoper.

DreamCommerce S.A.'s goal is to prepare solutions for running an online store that will allow e-commerce owners to intuitively manage their business and save time and money. The latest version of the software Shoper, is one of the most extensive updates, which includes a number of new features in the area of sales management and after-sales service for buyers.Among the biggest novelties are: integration with the Polish Post Office and the possibility of implementing an individual loyalty program in the online store.

Integration with the WebApi of the Polish Post Office

Shipping using the Polish Post is one of the most popular forms of order delivery in online stores. Integrating Shoper with the WebApi of the Polish Post will significantly speed up the sales service process and also allow you to professionally prepare the shipment.

"This is a tool that streamlines and automates the process of sending shipments. Thanks to this solution, the Client has the possibility of, among other things: faster and simpler preparation of shipments for sending, creation of sending documents and address stickers, generation of reports on sent shipments, checking the statuses of shipments. The combination of Electronic Shipper with the Shoper.pl interface allows for fast and efficient shipment sending, using the data contained in the sales system. An additional advantage is the ability to electronically send and receive confirmations of the posting of parcels, as well as electronic communication between the customer and his sales supervisor on the part of Poczta Polska S.A."- explains - Zbigniew Baranowski, spokesman for Poczta Polska.

"Two teams of programmers worked on the integration. Thanks to the involvement of the Polish Post Office, one of the most anticipated tools by our customers was created." - adds Krzysztof Krawczyk, CEO of DreamCommerce S.A.

Loyalty program

The second expanded functionality, in the latest version of the software Shoper, is a loyalty program.

"The general principle of a loyalty program is the accumulation of points by buyers. The store owner defines the value of 1 point (e.g., 1 point = 1 zloty) and the ways in which buyers can collect points (e.g., for adding product reviews, for making purchases, for signing up for a newsletter, etc.). In turn, the customer can exchange these points in two ways: for prizes (the store owner marks them, for example, from among the products offered by his store) or discounts (the owner sets point thresholds and corresponding discounts)."- explains Krzysztof Krawczyk, CEO of DreamCommerce S.A.

Loyalty program is one of the tools to regularly increase turnover in an online store. It serves to build and maintain relationships with customers. It is an excellent tool to support sales, and in the long run it also helps to learn more about customer behavior and thus adjust marketing activities to them. The functionality provided by Shoper allows the owner to "tailor" the loyalty program to his needs and possibilities.

Shoper develops software with its customers

The latest version of the Shoper software - 5.4 - was prepared in response to user suggestions. - Since the beginning of our work on the Shoper software, we have been trying to develop it according to the expectations of our customers. We launched a suggestion forum, where customers describe their needs in detail - we create tools. This form of communication with customers has surprised us very positively. E-traders' expectations are for functionalities that can make their work as easy as possible at each stage of their e-store's operation. We strive to make Shoper as intuitive as possible and to handle orders in the shortest possible time. - says Krzysztof Krawczyk.Shoper 5.4 is, besides integration with Poczta Polska and the loyalty program, many other conveniences also in the field of activities supporting and initiating sales, such as:

1. inquire about the product,
2. possibility of assigning custom order statuses,
3. possibility of extending the form with additional fields,
4. integration of the store with Google Rich Snippets and Google Analytics e-commerce,
5. integration with opineo.pl
as well as many other improvements in the administration panel.

Running an online store has never been so easy. DreamCommerce S.A., creating software for its customers, makes every effort to ensure that they use proven solutions.